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ASD Small Business Solutions

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ASD Small Business Solutions

Customized, scalable workforce, warehouse, and business solutions.

In the 2016 State of Small Business Report,* small business owners cite five top operational challenges. If even one of these challenges applies to you, you’re probably seeking solutions right now to help you effectively, efficiently, and affordably continue to operate your business.


Operations Solutions Designed for Small Business

A customized business operations program from ASD fits your needs - and your budget - while addressing those top challenges faced by small business owners like you. Enhance your existing customer service and support capabilities. Utilize experienced administrative and warehouse operations services - without the hassle and the overhead.
Eliminate Human Resources Hassle & Costs
Using ASD’s operations solutions cuts down on the required effort and costs of hiring and maintaining employees. From recruitment fees to workspace expenses, healthcare costs to taxes, training, and more, ASD’s expert staff becomes an extension of your company, without the associated costs.

Grow Revenue & Increase Profit
With the freedom ASD’s business solutions provides, you can focuson building your business. Seek out new customers, develop new products or services, and develop strategic partnerships that create new streams of income. And with the savings afforded by utilizing ASD’s business solutions, you’ll see an increase in your profits that enhance your improved revenue.

Manage Cash Flow
Small businesses require the flexibility to adjust services quickly, to meet the demands of increased sales, or to curb expenses during a slow season. Customize your ASD service program to accommodate your operational needs and best manage your cash flow, so you can confidently continue with business-as-usual.
ASD has the resources you need, wherever and whenever you need them. Pay-as-you-go, with no long-term commitment. Work better. Work smarter, with ASD Small Business Solutions.

Operations Support Designed with Your Business in Mind

Service Desk
Service Desk is your support center. ASD’s team serves as a central point of communication and operations for your customers, employees, and service providers. Our specially-trained staff assists with service delivery, request fulfillment, problem management, and project coordination.

ASD helps you manage the business of your business at a portion of the cost associated with hiring and managing employees. Depend on ASD to be your cost-effective business hub.

Virtual Warehouse & Distribution
Let ASD handle the heavy lifting. No need to secure your own storage, no need to purchase equipment or hire and manage staff. We’ve got it covered, at a fraction of what it would cost to manage these operations on your own.

Reserve storage space with ASD from 50 square feet to 5,000 square feet; we’ll handle the shipping and receiving. If you’re maintaining your tech inventory with us, our trained technicians will assemble, load, test, and configure anything. No matter what, you’ll work confidently knowing we’re managing your stock - the way you want - at every step.

Service Bench
ASD makes it easy for you to configure or reconfigure a product for its next owner with Service Bench. We’ll ensure each item meets proper standards, and is customized according to your specifications. When the process is complete, store it in your ASD Virtual Warehouse space to await its next user, or ship it to an employee or customer you specify.

Service Anywhere
We can pick from the inventory in your ASD Virtual Warehouse space, or we can pick up equipment from one location and deliver it where you need it next. Does the delivery require on-site set-up? No problem. ASD’s network of more than 1,000 field technicians across the United States, including Alaska and Hawaii, can install and set-up equipment once it’s delivered.

Use Service Anywhere whenever and wherever you need it. There are no commitments or fixed costs. In many instances, we can fulfill your request on the same day.

Business Advising
Advisory Services provide you with the C-Suite expertise, insight, and advice you need to make the best decisions for your business. Receive top-level support from ASD Partner & General Manager, Philip Lanctot, Jr. We’re here to deliver results you want with this customized, cost-effective investment in your company’s future. Call on us for help with funding, technology, staffing, and more. We’re here to help on your time, with no pressure, long-term contracts, or minimum requirements.

Overcome your business challenges. Contact us today for a free consultation and for your customized ASD Small Business Solution.
Supreme Vinegar Selects ASD for Inventory Management & Fulfillment
August 8, 2019
Vinegar lover Reggie Smith founded his company, Supreme Vinegar to bring nearly-lost, old world vinegar flavors back to the marketplace. Each batch of uniquely-flavored vinegars - including date, pineapple, raspberry, and even watermelon - is created using a combination of traditional cooking methods and modern chemistry, which results in a superior quality product. For years, Reggie created these vinegars in his own kitchen, and stored them in his home. As the popularity of his product grew, so did his inventory. He needed a bigger space to store the vinegars, and assistance in fulfilling the orders he received. He turned to Fulfillment by Amazon (FBA) to prepare, pick, pack, and ship his product.
June 4, 2019
ASD’s President and General Manager, Phil Lanctot , talks about the convenience and benefits of choosing ASD to assist your business with asset recovery, re-deployment, recycling, and lease returns. Q: Phil, which types of companies use ASD’s asset management services, such as Virtual Warehouse & Distribution, Service Bench, and Service Anywhere? A: Large organizations have Asset Management systems. Typically, it’s the physical resources - knowledgeable staff and facilities - that they’re lacking. Assets tend to pile up because these companies don’t generally hire full-time staff to handle the logistics of physically handling used IT equipment. This is equipment should be re-deployed, or returned to a leasing company. Other assets must have the data cleared and disposed of. So they’re also paying to store equipment not in use, which is costly and puts their data at risk. Every office - every business - has a pile of IT assets they’re reluctant to throw away. And the staff is too busy to figure out what to do with it. That’s where ASD comes in. Q. How does it work when a client is ready for ASD to handle an equipment return? A. Our team can be onsite with the client to pack the equipment securely for transport. Then we ship the units to the ASD depot. Of course, we provide tracking reports to our clients, so they have a record of the equipment that was recovered and shipped to our storage facility. Q. Once equipment is received by ASD, what happens? A. Once we receive the units at ASD, it’s triaged in one of three ways. If the equipment has reached the end of its lease, the ASD team expertly wipes the data from the machine and returns the equipment to the lessor. In this industry, previously used equipment is sometimes redeployed to new users, while it still contains sensitive information that can be accessed with relative ease. In fact, this scenario was a catalyst for a major healthcare provider to call upon ASD to handle disposals, re-deployments, and lease returns of its multi-function printers (MFPs), as health information privacy is of utmost importance. If the equipment is still under lease, and requires storage until it’s re-deployed, ASD’s staff once again wipes the data for security reasons. They refurbish it to client specifications, making it plug-and-play ready for the next user. The item is then placed in the client’s online “storefront,” where managers can review equipment inventory and select the item for re-deployment when they need it. In the meantime, it’s safely stored at ASD’s facilities. Finally, older, unusable equipment requires disposal. It needs to be recycled properly, in an environmentally-friendly manner. ASD’s team disposes of electronics in accordance with R2 Guidelines, which is the gold standard for recycling this type of equipment. ASD recovers, re-deploys, recycles, or returns equipment like (but not limited to): computers multi-function printers phones tablets computer carts medical devices (such as scales or blood pressure equipment)
April 16, 2019
The expenses associated with operating a small business can be overwhelming - and potentially detrimental to the company’s bottom line.Using virtual solutions may lower your human resources and overhead costs.Plus, you can depend on a reliable staff to get the job done right - without the hassle or frustration of traditional employee management.
ASD Business Center
December 16, 2017
Devote more time and energy to your growing business, with the convenience of on-site services you need for successful daily operations. At ASD’s Business Center, you’ll find a comfortable, professional space in which to work, services that support your goals and growth, and a community of small business owners with whom you can connect and share ideas and insights. For ASD small business customers seeking the workspace they need to take their next business steps, ASD’s Business Center is your solution.
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